00-Voice intake

FNOL Voice Intake

Initiate an outbound voice call to capture first notice of loss directly from the insured. The voice agent collects structured intake details and routes them into the review workflow.

Name of the insured

Phone number to call

Initiates an outbound FNOL intake call. The voice agent identifies the insured, captures incident details, and writes a structured FNOL record into the claim queue. Average call time 2-3 minutes.

Outbound from +1 (628) 555-0144 - recorded

Upcoming stages

Call initiated

Call completed

Intent identified

FNOL summary generated